Terms of service

These Terms of Service (“Terms”) govern your use of the website and the services provided by Buyojoy (“we,” “us,” or “our”), accessible via www.buyojoy.shop (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

1. Acceptance of Terms

By using our services or purchasing products through the Site, you agree to comply with and be bound by these Terms, including any future modifications. We reserve the right to update these Terms at any time, and any changes will be posted on the Site. Your continued use of the Site constitutes your acceptance of the revised Terms.

2. User Accounts

To place an order on our Site, you may be required to create an account. You must provide accurate and complete information when creating your account and agree to update this information if it changes.

  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.
  • Eligibility: You must be at least 18 years old to create an account and make a purchase on our Site. By creating an account, you represent that you are legally capable of entering into a contract and that you meet the age requirement.

3. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we do not guarantee the accuracy, completeness, or reliability of any product information. Products are subject to availability and may be discontinued at any time.

  • Pricing: Prices displayed on the Site are in USD. Prices may change without notice and are subject to adjustments based on inventory, discounts, and shipping fees.
  • Product Availability: While we make every effort to ensure our product listings are accurate, stock levels may change quickly. If a product is out of stock after an order has been placed, we will notify you and offer alternatives, refunds, or backorder options.

4. Orders and Payments

By placing an order on the Site, you are making an offer to purchase the products subject to these Terms. Your order is not considered accepted until you receive an email confirmation from us.

  • Order Confirmation: You will receive an email confirmation after your order is placed. Please review the details and contact us immediately if there are any discrepancies.
  • Payment Methods: We accept major credit cards, including Visa, MasterCard, American Express, and JCB. You must provide valid payment information to complete your purchase. If your payment is declined, we may cancel your order.

5. Shipping and Delivery

We provide shipping services within the continental United States. Shipping fees are calculated at checkout and depend on the size, weight, and delivery address of your order.

  • Shipping Methods: We offer Standard Shipping (7-15 business days) and Expedited Shipping (3-7 business days). Orders are processed within 1-3 business days, and tracking information will be provided once the order is shipped.
  • Delivery Delays: While we strive to meet our estimated delivery times, shipping delays may occur due to factors beyond our control, such as weather conditions, holidays, or carrier issues. We will notify you if there are any significant delays.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, please refer to our Return Policy for instructions on how to return your items.

  • Return Eligibility: Returns are accepted within 30 days of receiving your order. Products must be unused, in their original packaging, and in resellable condition.
  • Refund Process: Once your returned item is received and inspected, we will process your refund to the original payment method. Refunds typically take 5-10 business days to appear on your account, depending on your bank.

7. Prohibited Uses

You agree not to use the Site or our services for any unlawful purpose, including but not limited to:

  • Infringing on intellectual property: Do not upload, post, or transmit any content that infringes upon the rights of others.
  • Fraudulent activities: You are prohibited from engaging in fraudulent transactions or actions that may harm our Site, products, or other users.

8. Intellectual Property

All content on the Site, including text, images, logos, graphics, and other materials, is protected by intellectual property laws. You may not use any content from the Site without our express permission, except as allowed under these Terms.

9. Limitation of Liability

To the fullest extent permitted by law, Buyojoy is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased through the Site. Our liability is limited to the total amount paid for the specific product in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Buyojoy, its affiliates, employees, and contractors from any claim, damage, loss, liability, or expense (including attorney’s fees) arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

11. Privacy Policy

Your privacy is important to us. By using our Site, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review the policy for detailed information.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Kentucky, without regard to its conflict of law principles. Any dispute relating to these Terms will be subject to the exclusive jurisdiction of the courts located in Wilder, Kentucky.

13. Changes to the Terms of Service

We reserve the right to modify, update, or change these Terms at any time. Any changes will be effective immediately upon posting on the Site. We encourage you to review these Terms periodically to stay informed about any changes.

14. Contact Us

If you have any questions or concerns regarding these Terms, please feel free to contact us at:

  • Email: [email protected]
  • Phone: +1 859-441-1403
  • Address:4201 Ella Ln, Johnsburg, IL 60051, United States

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.